EXCHANGE PORTAL.
Wrong size or faulty piece? Let's fix it. Here's how it works.
THE RULES
- Raise your request within 7 days of delivery.
- ₹100 convenience fee on all exchanges.
- Photo proof required — no proof, auto-rejected.
- Accepted: wrong size delivered, manufacturing defect, wrong item received. Not accepted: change of mind.
HOW IT WORKS
- Fill the portal below + pay the ₹100 fee.
- We review within 2–3 business days.
- Approved? Ship the item back to us.
- Your new piece is dispatched as soon as we receive it.
START AN EXCHANGE.
Fill in the steps below. All fields required.
01
ORDER
02
REASON
03
PROOF
04
FEE
05
CONFIRM
STEP 01 — ORDER DETAILS
⚠ Exchange window is 7 days from delivery date.
STEP 02 — REASON
STEP 03 — PROOF
Upload a clear photo of the issue. No proof = auto-rejected.
DRAG & DROP or CLICK TO UPLOAD
JPG, PNG, WEBP — Max 10MBSTEP 04 — CONVENIENCE FEE
Exchange Processing—
CONVENIENCE FEE₹100
Non-refundable. Covers logistics and processing.
PAY TO UPI ID
streeterror34@okaxis
After payment, enter your transaction ID below.
REQUEST IN REVIEW
Your exchange request has been submitted successfully.
You'll receive updates on your registered email within 2–3 business days.
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